General Data Protection Regulation (GDPR) Policy

Changes To Data Protection Laws

The new data protection laws came into effect on May 25th 2018. These new laws affect any data collected by myself on any of my clients; what data is kept, how it is kept, and what it is used for.  It is also designed to give my clients more choice on how I contact them and how I use their data.

Before any appointment I will require clients to fill out a consent form, this will include personal contact details, GP contact details, your reason for visiting, and any contraindications for massage you may have. At the start of each treatment with any new client there will be a prior consultation which will include information on the client's medical history.

This information is required to enable me to provide the correct treatment for each client, to maintain records and accounts, and to promote my services. These records are kept under safe, encrypted folders and are not sold to any third parties for any reason.

The only occasion your information may be given to a third party is in the circumstance of a solicitors request in regard to an accident claim for example, however a declaration of release form would need to be signed prior to the release of your records.

My insurance company, Balens Ltd (underwritten by Zurich Insurance Plc), require that my records are kept for at least seven years following the last occasion on which therapy was given.  In the case of minors, it is advisable that records should be kept for at least seven years after they reach the age of eighteen years. The Inland Revenue also state that I should keep my accounts for a minimum of seven years after I cease trading as a therapist.

If you wish to opt out of any occasional marketing I carry out then please inform me.

©2019 by JA Sports Massage.