FREQUENTLY ASKED QUESTIONS
Questions About Your Treatment? Have a Read Below!
WHAT SHOULD I WEAR?
Wear clothing that you feel comfortable in. Ideally both Men and Women should wear shorts for a lower body massage. For an upper back massage Women should ideally wear a normal bra in order to allow access to the upper back musculature.
WHAT IS YOUR CANCELLATION POLICY?
You will need to email or phone us at least 24 hours before your appointment if you wish to cancel, any cancellation after this period and you may still be charged the full amount for treatment.
HOW OFTEN SHOULD I HAVE A SPORTS MASSAGE?
Everyone is different. Some athletes prefer to be seen twice a week, whereas other clients may see a therapist once a week. It depends on your activity level, your injury history, and how your body responds to treatment.
HOW CAN I PAY?
Payment can be made either before or after the treatment. We accept cash, card, and BACS payments.
WHERE WILL THE TREATMENT TAKE PLACE?
The treatment will take place in the comfort of your own home. After a brief email conversation, we will decide a suitable place in your home to set up the treatment. If your office has booked in for a corporate treatment, we will require a separate room (ideally a small meeting room).
WHAT AREAS DO YOU COVER?
We cover Solihull and the surrounding areas.
CAN SPORTS MASSAGE BE PAINFUL?
Sports Massage is designed to help your body feel and move better, and some techniques used to achieve this can cause discomfort. However, the therapist will continuously check whether you are comfortable and each session will always be patient led regarding pain.